Privacy Policy
Effective date: November 5, 2026
Gallaher Fleet Solutions ("Gallaher," "we," "us") repairs and maintains heavy-duty trucks and fleets from shops in Statesville, Bessemer City and Monroe, North Carolina. This policy explains what information we collect through our website, gallaherfleetsolutions.com, how we use it, and the choices you have.
It covers the website and the forms on it. Information you give us in person, by phone or on a work order is handled under our normal business practices.
Information we collect
Information you give us. We only collect what you type into a form or send us. The forms on our site are:
| Form | Where it appears | What it asks for |
|---|---|---|
| Schedule service | Pop-up on the homepage | First and last name, email, company name, phone |
| Contact / request service | Contact page | Name, email, phone, company, details of your request |
| Newsletter sign-up | Bar at the bottom of some pages | Email address |
| Job application | Careers pages | Name, contact details, work history, resume and other details you choose to include |
| Blog comments | Articles, if enabled | Name, email, your comment |
If you email or call us, we keep what you send us, such as your name, contact details and the details of your truck or fleet.
Information collected automatically. When you visit the site, our website platform records standard technical details: your IP address, browser and device type, pages viewed, the page that referred you, and the date and time. We use cookies to do this; see "Cookies and tracking" below.
We do not ask for payment card numbers, Social Security numbers or other sensitive information through the website.
How we use your information
We use the information we collect to:
- Respond to your request and schedule service at the right shop
- Contact you about your truck, quote or appointment by email or phone call (we do not send text messages)
- Send our newsletter and occasional service updates, if you signed up (you can unsubscribe at any time)
- Review job applications and contact applicants
- Understand how visitors use the site so we can improve it
- Keep the site and our forms secure and prevent spam or fraud
How we share it
We do not sell your personal information. We don't share it with other companies for their own marketing.
We share information only:
- With service providers who run parts of our business for us, under contracts that limit how they use it. Our main provider is HubSpot, which hosts the website, stores form submissions and sends our emails. Others may include our email and phone systems.
- Within Gallaher Fleet Solutions, so the shop handling your truck has your details.
- When required by law, or to protect our rights, our customers or the public.
- If the business is sold or reorganized, as part of that transaction.
Cookies and tracking
Cookies are small files a website stores in your browser. Our site uses them for three purposes:
| Source | Purpose |
|---|---|
| HubSpot (our website platform) | Counts visits and page views, remembers return visitors, and links a form submission to the pages viewed before it |
| YouTube (embedded videos) | Plays videos on our pages; YouTube may set its own cookies when a video loads or plays |
| Google reCAPTCHA (on forms) | Checks that a form is filled in by a person, not a spam bot |
Our site also remembers a few settings in your browser, such as whether you have already submitted the homepage pop-up form, so we don't show it again.
Your choices
- You can block or delete cookies in your browser settings. The site will still work, but forms may ask you to complete a spam check.
- If your browser sends a Global Privacy Control (GPC) signal, we treat it as a request to opt out of non-essential tracking.
YouTube and Google handle information under their own privacy policies.
Your choices and requests
You can ask us at any time to:
- Tell you what personal information we hold about you
- Correct information that is wrong
- Delete your information, unless we need to keep it for a legal or business reason such as an open repair or invoice
- Stop sending you marketing emails (you can also use the unsubscribe link in any email)
To make a request, email or call us using the details below. We may ask you to confirm your identity first. We will respond within 30 days and do not charge for requests.
If you live in a state or country with its own privacy law, you may have additional rights. Contact us and we will honor them where they apply.
How long we keep it
We keep information only as long as we need it for the purpose it was collected, such as an ongoing customer relationship, or as long as the law requires for business records. Newsletter subscribers stay on our list until they unsubscribe.
How we protect it
We use reputable providers and reasonable safeguards to protect your information. No website or system is completely secure, so please don't send sensitive information such as payment details through our forms.
Children
Our site is meant for businesses and adults. We do not knowingly collect information from children under 13. If you believe a child has sent us information, contact us and we will delete it.
Changes to this policy
We may update this policy when our site or practices change. The effective date at the top shows when it was last updated.
Contact us
Gallaher Fleet Solutions
Email: marketing@gallaherfleetsolutions.com
Phone: 704-960-8951
| Shop | Address | Phone |
|---|---|---|
| Statesville | 945-A Monroe St, Statesville, NC 28677 | 704-960-8951 |
| Bessemer City | 3715 Dallas Cherryville Hwy, Bessemer City, NC 28016 | 980-391-4100 |
| Monroe | 2203 Stafford Street Ext, Monroe, NC 28110 | 980-396-6750 |